Terms & Conditions
L'Occitane Thailand Ltd is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request.
Collection of your personal information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site or signing up for an event or training. Personal information collected by loccitane.co.th often is limited to e-mail address, address, name, age, gender, but may include other information when needed to provide a service you requested. Loccitane.co.th also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of loccitane.co.th, loccitane.co.th also collects information about which pages our customers visit within loccitane.co.th This site visitation data is identified only by a unique ID number.
Control of your Personal Information
When you register, or otherwise give us personal information, loccitane.co.th will not share that information with third parties, other than for the limited exceptions if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on L'Occitane Thailand Ltd or the site; (b) protect and defend the rights or property of L'Occitane Thailand Ltd.
Registering also allows you to tell us how or whether you want loccitane.co.th to communicate with you. In the member section of loccitane.co.th, you can decide what information you want to receive and how you want to receive it. Or you can tell us not to contact you by removing check marks from the contact option boxes.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current.
If you register on loccitane.co.th or subscribe to a newsletter, you can review and edit your personal information. You will be asked to enter your email address and password before viewing your personal information.
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We have sought to create an innovative website that we hope you will enjoy using. However, we hope you will also appreciate that we must protect our intellectual property, including its patents, trademarks and copyrights. Accordingly, please appreciate that no license to our intellectual property or the intellectual property of third parties has been granted by this website.
The L’OCCITANE Group has been against animal testing for more than 40 years and we have never tested our products, active ingredients or raw materials on animals at any point in the product development or manufacturing process.
The Group is fundamentally against animal testing of beauty products on a worldwide basis. In China, where our products are retailed, the local Chinese authorities request that some cosmetic products sold on the Chinese market are tested. They view it as the best way to safeguard consumer safety in China.
We do not conduct these tests. They are done by Chinese laboratories that have been approved by local authorities on a limited animal panel.
To move things forward, the cosmetics industry is developing its relationship with the Chinese authorities with the clear objective of bringing animal testing for beauty products to a definitive end. The industry has engaged with the relevant authorities and animal rights NGOs so as to highlight alternative techniques that are being used in Europe, where animal testing has now been banned.
This constructive dialogue has led to a series of advances in Chinese regulation, including a decision in June 2014 to end this type of testing on so-called “ordinary cosmetics” that are manufactured and packaged locally (shampoo, perfume etc.). Another major milestone was made in November 2016 when the CFDA (China Food and Drug Administration) approved the use of a non-animal test for safety assessment of certain cosmetic ingredients. Currently the NIFDC (National Institute for Food and Drug Control) is considering acceptance of other alternatives to animal testing (AAT).
To further demonstrate our commitment to ending animal testing, the L’OCCITANE Group has partnered with the Institute for In Vitro Sciences (IIVS). The IIVS has an active program in China dedicated to promoting the use and regulatory acceptance of AAT. More information about this program can be found on the IIVS website.
We remain convinced that this open dialogue with Chinese organisations will further influence Chinese regulation and put an end to animal testing once and for all.
Thank you for your interest and we hope this statement has clarified our position.