My delivery

How much does delivery cost and how long does it take?

Do you ship internationally ?

Can I track my order ?

How to ship to a different address?

 

How much does delivery cost and how long does it take?

Standard Shipping in Bangkok and Up countries cost 120 Baht

Normally, purchase items will arrive within 2-3 business days for Bangkok and surrounding areas and 3-5 days for up countries upon order payment confirmation. 

Order deliveries will be made between 8am - 5pm from Monday to Friday.  

Free shipping when spend up to 3,000 Baht 

Do you ship internationally ?

th.loccitane.com only delivers to Thailand.

 

 

To find out if L'OCCITANE en Provence has a shop near you and/or an online shop, we invite you visit our international website. 

 

Can I track my order ?

Click "My Account"

 

 

1. Identify yourself

 

2. Click "Order History" on the left hand side

 

3. Check the "Order status": OPEN, PICKING, SHIPPED or CLOSED.  If the status is "CLOSED", click the package number of your order to track its delivery.

 

 

4. A shipping confirmation email will be sent to you as soon as your order has been shipped. The tracking link you received is activated within 24 hours, i.e. the time it takes for the carrier to digitally receive the package. We invite you to track your order after this time period.

 

For any additional information, please contact Customer Service by phone on (+66) 02 655 2569, from Monday to Friday, 9 am to 6 pm. 

 

How to ship to a different address?

Your order can be delivered to a different address from the billing address. 
 

Go to BILLING & DELIVERY step.
 

At Delivery Address, click “Enter a new address”, type the address than click “Confirm”